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Which organizations to notify after a death in Québec?

This list brings together the organizations, services and businesses that often need to be notified after a death in Québec, along with the reason why. It is not exhaustive: add anything specific to your loved one's situation.

The list by category

Government bodies

To stop payments being issued, avoid amounts that would need to be repaid, return cards, and check what benefits the family may be entitled to.

  • Retraite Québec (Québec Pension Plan)
  • Service Canada (Old Age Security pension, Canada Pension Plan, social insurance number)
  • Revenu Québec and Canada Revenue Agency
  • RAMQ, for the health insurance card, and the SAAQ depending on the situation (driver's licence, vehicle)
  • Directeur de l'état civil, for official documents

Financial institutions

To report the death, stop pre-authorized payments, and find out the process for accounts, investments and loans.

  • Bank or credit union where the person held accounts
  • Investment firms, brokers, RRSPs and RRIFs
  • Credit card issuers and lenders

Insurance companies

Because a policy may provide for a payment to a beneficiary, and because some insurance must be updated quickly, such as home insurance on a now-vacant dwelling.

  • Individual life insurance
  • Home insurance and auto insurance
  • Mortgage or credit card insurance

The employer and pension plans

For the final pay, accumulated vacation, group insurance, and pensions provided for a surviving spouse or children.

  • Current or former employer
  • Private, municipal, university or public-sector pension plan
  • Union, professional order or association

Public services and providers

To avoid bills continuing to pile up and to transfer or cancel contracts held in the deceased person's name.

  • Electricity, gas, hot water
  • Phone, internet, television
  • Municipality, for taxes and services
  • Postal service, for mail forwarding

The landlord or mortgage lender

Because a lease and a mortgage do not automatically end with the death: specific rules govern their transfer or termination.

  • Landlord of the rented dwelling
  • Institution holding the mortgage
  • Condominium syndicate

Professionals

To obtain documents held in your name and to be guided through decisions that carry your responsibility.

  • Notary
  • Lawyer
  • Accountant or tax specialist
  • Family doctor, pharmacy

Subscriptions and digital accounts

To stop recurring charges and close or memorialize online accounts, each of which has its own procedure.

  • Streaming, music and software subscriptions
  • Social media and email accounts
  • Cloud storage and online stores
  • Loyalty programs

How to go about it without getting lost

Most organizations ask for proof of death and, sometimes, proof of your capacity to act. For each organization, note the date of your call, the person's name and the file number: this saves you from starting over. The guide to the documents to prepare indicates what is generally requested, and the guide to the first steps reminds you what is actually urgent.

Official sources

PASSARA creates a personalized checklist of organizations to contact based on your situation and tracks your progress.

Get a personalized path with PASSARA

The other PASSARA guides

Content last checked: September 19, 2026. Official information can change: always consult the official sources linked on this page.

PASSARA provides general information and does not replace the advice of a notary, lawyer, tax specialist or other qualified professional.

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